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Closed Captioning Contact Information
For immediate concerns about closed captioning of broadcast programs or online video content during weekday business hours 8 a.m.-5 p.m., call John Baich at (303) 830-6426, fax (303) 830-6537 or e-mail jbaich@cbs.com. Outside regular business hours, please call (303) 830-6377, fax (303) 803-6537 or e-mail kcnccaptioning@cbs.com.
For closed captioning complaints regarding non-immediate issues, please write to: John Baich, Director of BO&E, KCNC-TV, 1044 Lincoln, Denver, CO 80203; phone number (303) 830-6426, fax (303) 830-6537 or e-mail either jbaich@cbs.com or kcnccaptioning@cbs.com.
Our main number is (303) 861-4444 and is open 8 a.m.-5 p.m. Monday-Friday. The Newsroom Assignment Desk is available 24/7 at (303) 830-6464.